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SHIPPING & RETURNS

Shipping Policy

Packages are generally dispatched within 2 days after receipt of payment and are shipped via selected courier service with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Return & Exchange Policy

  • You will be entitled to cancel the order placed to us; only if your product is not yet shipped by us. Once the product is shipped, we shall not accept cancellation requests.

  • For any queries or information, New in Old Laptops requests you to call on support No. +91 9342342582 or email us on newinoldlaptops@gmail.com by sharing your order id to resolve your queries through our customer care executive.

  • Refunds: Open Box & Pre Owned Products shall be returned to us within fifteen (15) working days from date on which you have received the product.

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